SureLC - Adobe pop-up requiring access
Step 1: Completely Close SureLC
***These setting changes will not save if SureLC is still open. Ensure that SureLC is closed before proceeding.***
Step 2: Double Click on the Adobe Reader/Adobe Acrobat Reader DC (not Adobe Acrobat/Adobe Acrobat DC) shortcut icon on your desktop or click your Start menu and look for Adobe Reader/Adobe Acrobat Reader DC.
Step 3: In the tool bar at the top, next to File, click Edit.
Step 4: Click Preferences from the drop-down menu.
Step 5: In the new window that open, in the long list along the right hand side of the page, make the selection below depending on which version of Adobe Reader you are using.
- General [Reader 10]
-
Security (Enhanced) [Reader 11+, Reader DC]
Step 6a: Deselect Enable Protected Mode at Startup. If you do not see this option, look under the "General" category.
6b: Select Enable Enhanced Security if not selected.
Step 7: Accept the changes.
Step 8: Close Adobe Reader.
Step 9: Restart SureLC and log in.